We’ve been living in Funchal since the winter, and it’s almost time to renew our D7 residence card. The situation with booking an appointment at AIMA is a mess: slots appear and disappear, and the booking doesn’t get confirmed. Those of you who renewed this year — did you grab a slot yourselves or go through a lawyer? And how long was it from submitting the application to receiving the new card? I’m curious just to have a reference point.
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Hi 
I’m ready to share my biggest secret how I got an appointment with AIMA. But my situation was a bit different than yours. Anyway, here’s my biggest secret: 
I went to Loja do Cidadão, the lady in the counter 4 gave me an appointment with AIMA. At the entrance take the ticket number 4 and go there.
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I’ll also add that the best option is to go there in person. To Loja. There they’ll give you a clear answer. Their communication in English is at a good level.
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I can share the contact of a trusted person, a specialist in booking extension slots. Olesya +351 964 728 188
She really helps and gets things done.
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Thanks for the tip — no one had mentioned counter number 4 to me before. Your situation was a bit different, so let me clarify: for renewing a resident card under the D7, do they also give you an appointment at counter 4? If yes, I’ll come right at opening time to make sure I get in.