Get Money Back for Flights — Guide for Madeira Residents

Mecanismo de Continuidade Territorial (formerly SSM)

If you live on Madeira, you can get part of your flight cost back through the Mecanismo de Continuidade Territorial — the programme formerly known as Subsídio Social de Mobilidade (SSM), renamed in June 2026.

What Changed in June 2026

On 6 June 2026, Lei n.º 23/2026 renamed the SSM to Mecanismo de Continuidade Territorial (MCT). Both names refer to the same programme — you’ll still see “SSM” used on the platform and in older documents.

The same law removed the requirement to have your tax/social security situation regularised, and dropped the legal maximum eligible ticket price. In practice, the online platform was still applying the old price caps shortly after the law changed — always check the live numbers on the portal before applying, don’t rely on fixed figures from any guide, including this one.

Who Can Apply

  • Residents of Madeira — any nationality, legally resident for at least 6 months before travel
  • Students living in Madeira but studying on the mainland (or vice versa) — no age limit
  • Certain public servants and military personnel serving in the region

Where to Apply

Online (main option): ssm.gov.pt — log in via Chave Móvel Digital or Cartão de Cidadão through Autenticação

CTT counters are still available (extended through 30 June 2027) for specific cases:

  • applications submitted by companies/associations on behalf of travellers
  • pairing a one-way ticket bought before 15 January 2026 with a later return
  • Programa Estudante Insular (Madeira)

If you’re an individual resident applying for a standard trip, use the online portal.

When to Apply

You have 90 days from your travel date. For round trips, the 90 days count from the return flight.

  • TAP, SATA, easyJet: apply right after buying the ticket — boarding confirmation is sent automatically.
  • Ryanair and others: apply only after the trip is completed.

How Much You Get Back

The government covers the difference between the ticket price and your fixed contribution.

Madeira ⇄ Mainland (round trip): residents up to €79, students up to €59. One-way: half that.

Madeira ⇄ Porto Santo: same €79/€59 contribution, higher ticket price threshold.

Madeira ⇄ Azores: amounts can differ from the mainland route under the new rules — use the calculator on ssm.gov.pt for your exact route.

Example: €250 round-trip ticket to the mainland → you pay €79, €171 is reimbursed.

Before You Start

  • Portuguese NIF
  • Chave Móvel Digital (CMD)
  • IBAN (Portuguese or any SEPA IBAN — Revolut/N26 etc. accepted with proof of ownership)
  • Invoice (fatura) showing your name and NIF
  • Booking confirmation / e-ticket
  • Boarding pass (Ryanair)

Your NIF must be on the invoice. If the airline issued it without your NIF, the application is usually rejected and can’t be corrected afterwards — check before you fly if you can.

Documents by Airline

  • TAP / SATA: invoice with NIF + e-ticket
  • easyJet: Payment Confirmation from your account (name, NIF, fare, taxes)
  • Ryanair: invoice with NIF + boarding passes (not connected to the automatic system)

Step by Step

  1. Get your CMD — via Autenticação.gov.pt, or in person at Loja de Cidadão / Espaço Cidadão
  2. Log in to ssm.gov.pt with your CMD
  3. Fill in beneficiary details (name/NIF/DOB auto-filled — add phone, email, category)
  4. Add your IBAN + upload proof of ownership
  5. Enter flight details (PNR, airline, dates, route) and upload documents
  6. Review, accept the declarations, submit

You’ll receive a confirmation email with your reference number.

Tracking Your Application

Statuses: Submetido → Em análise → Aprovado → Pago

If It’s Rejected

You’ll get an email with the reason — usually unreadable/missing documents or incorrect info. You have 10 days to fix it via “Responder” in your account — no need to start a new application.

FAQ

Can I pay with a non-Portuguese card? Yes — the card doesn’t matter. Reimbursement only goes to an account with a valid SEPA IBAN.

Official Sources

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